Delivery Policy Page (Shipping & Delivery)

Delivery Policy – Supreme Distributor

At Supreme Distributor, we are committed to delivering your orders quickly, safely, and reliably — whether you are a retail customer purchasing single units or a wholesale buyer placing bulk orders.

Order Processing Time

All orders are processed within 1–2 business days.
Orders placed after business hours or on weekends/holidays will be processed the next business day.
Wholesale orders may require additional processing time depending on quantity and inventory availability.

Shipping Methods & Delivery Time

We offer the following shipping options:

USA Domestic Shipping

Standard: 3–7 business days
Expedited: 2–4 business days

International Shipping

International delivery typically takes 7–21 business days, depending on destination, customs clearance, and courier delays.

Shipping Costs

We offer free shipping for standard option.
Expedited shipping rates are calculated at checkout based on weight, size, destination, and courier selection.
Wholesale orders may qualify for custom shipping quotes or freight shipping if the weight exceeds 70 lbs.

Order Tracking

Once your order is shipped:

You will receive a tracking number via email.
Wholesale shipments may include multiple tracking numbers.

Delivery Issues

Please contact us immediately if:

Your order has not arrived within the estimated timeframe
Tracking information is not updating
Your package arrives damaged

We will assist in resolving the issue promptly.

Lost or Stolen Packages

Supreme Distributor is not responsible for:

Packages marked as delivered
Packages delivered to the wrong address due to customer input errors

However, we will help you file a claim with the courier.

Questions?

Email: info@supremedistributor.com
We are happy to help!